Q: What’s the difference between orthopedic and diabetic shoes? 

A: While both types of shoes are designed to provide extra support and protection, the key difference lies in the medical diagnosis and insurance classification. Diabetic shoes are specifically prescribed to reduce the risk of foot complications related to diabetes, such as ulcers or neuropathy. Orthopedic shoes are prescribed for a broader range of structural or mobility-related foot issues. The style or structure may be similar—the diagnosis determines which type is covered and prescribed.

Q: Who needs diabetic/orthopedic shoes?

A: Orthopedic shoes are designed for individuals with medical conditions that affect the feet, legs, or posture. Common reasons include diabetes, arthritis, flat feet, bunions, plantar fasciitis, and recovery from foot or ankle surgery.

Q: Are diabetic/orthopedic shoes covered by insurance?

A: Yes, most insurance providers—including Medicare and Medicaid—cover diabetic/orthopedic shoes if deemed medically necessary and prescribed by a physician. Our team helps with documentation, prior authorizations, and claims submission and will explain the differences of coverage depending on insurance. 

Q: How do I get fitted for diabetic/orthopedic shoes?

A: MCBDME offers on-site fittings. One of our specialists will visit you to assess your feet, gait, and pressure points, then present options that suit your condition and lifestyle. You can try on several pairs before making a decision.

Q: Do you offer custom shoes or just off-the-shelf options?

A: We offer both. For complex cases or unique foot structures, custom-molded orthopedic shoes are available. For more general needs, we provide a variety of ready-to-wear diabetic/orthopedic styles in various widths and sizes.

Q: What makes diabetic/orthopedic shoes different from regular shoes?

A: Diabetic/orthopedic shoes are built to offer enhanced support, stability, shock absorption, and accommodate medical-grade inserts or braces. They also feature roomier toe boxes, deeper heel cups, and high-quality materials to reduce pressure points.

Q: How quickly can I receive my orthopedic shoes?

A: Once we receive insurance authorization, most shoes are delivered and fitted within 7-10 business days. If adjustments are needed, we’ll return promptly—typically within 48 hours.

Q: Can I choose a style I like?

A: Yes. We offer a wide range of styles, from athletic to dress shoes. During your fitting, you’ll be able to select from different brands, colors, and types that meet both your medical and personal preferences.

Q: Can I get diabetic/orthopedic shoes even if I don’t have a major medical condition?

A: Absolutely. Diabetic/orthopedic shoes are beneficial for anyone experiencing foot discomfort or looking for better support. If you’re on your feet all day or have minor issues like arch pain or fatigue, diabetic/orthopedic footwear can make a big difference.

Q: Do you offer slip-on or easy-entry shoe options?

A: Yes! We offer a variety of easy-entry designs including slip-on and Velcro styles—ideal for patients with limited mobility, arthritis, or difficulty bending. Our specialists will help you find a pair that’s both supportive and easy to put on.